Provider Relations Advocate I
With more than 20 years in the dental community, Kelly Haraldson began working as a Provider Relations Advocate for Delta Dental in 2013. Her wealth of experience began in different companies, where she credentialed and maintained dentist networks before moving on as a scheduling manager, office manager, and practice manager. She’s even held positions in IT and software support within the dental industry. Kelly’s attitude and skill set complement the variety and fast-paced nature of her current work environment, and she is grateful for the opportunity to serve and work with so many great provider offices in the Delta Dental network. Kelly is originally from the Fargo-Moorhead area and is a graduate of Minnesota State University-Moorhead, where she earned a Bachelor of Science degree in Community Health with a Health Education emphasis. When Kelly is not working, she and her husband enjoy spending time with their college-aged children Riley and Hadleigh.
Provider Relations Advocate II
Mandy Bramwell is a Provider Relations Advocate II for Nebraska and North Dakota providers. While she started with Delta Dental in December 2013, she has 12 years of experience in the industry, including in a large group practice dental clinic, general dentistry, and specialty front office administration. With a background in diverse areas of the dental industry, Mandy has a special set of skills and understanding that makes her even better at helping answer your questions and solving any problems you might have. Mandy is a mother to two boys, ages 9 and 6. She enjoys being outdoors and spending time on or near the water (especially in Florida). Snorkeling in the Great Barrier Reef and running a 10K are two items on her bucket list.
Sr. Provider Relations Advocate
Julia Osthimer has worked for Delta Dental of Minnesota for over 20 years. Her talents have been utilized and strengthened while working as a Customer Service Representative, Customer Service Trainer, and Operations Specialist. In her current role, Julia works primarily with large group multi-clinic practices and assists the team in supporting and strengthening our partnership with providers. Julia has enjoyed volunteering at every Minnesota Dental Association Minnesota Mission of Mercy event, as well as other giving back opportunities supported by Delta Dental of Minnesota. She lives in the south metro with her husband and daughter. Music and traveling are her passions.
Provider Relations Advocate lI
Stefanie Eggen began her dentistry career as a Dental Assistant in Minneapolis. Her extensive experience includes positions as an RDA/LDA and an accounts receivable specialist. She also worked for the University of Minnesota supervising intake staff at student dental clinics. In her current role as Provider Relations Advocate at Delta Dental of Minnesota, Stefanie uses her clinical and administrative knowledge to develop relationships with providers. With a clear understanding of procedures, terminology and billing, Stefanie provides the best possible support to Delta Dental’s providers.
Provider Relations Advocate l
As a Provider Relations Advocate, Melanie Knutson oversees the Twin Cities metro area and the western states of Alaska, Washington, Montana, Oregon, Idaho, Wyoming, California, Nevada, Utah, Colorado, Arizona, New Mexico and Hawaii. Melanie has been affiliated with Delta Dental for more than 10 years and previously held positions in Account Management, Provider File, Appeals and Customer Installation and Management (CIM). Melanie served in various health care roles for many years prior to joining Delta Dental of Minnesota.
Provider Relations Manager
Ranee Fairbanks is Delta Dental of Minnesota's Provider Relations, Manager.
Ranee joined Delta Dental of Minnesota in 2016. Her background includes over 20 years of experience working in dentistry. Her career in dentistry began as a dental assistant. She has worked both in the clinical and business office of dental practices. She has trained dental team members on practice management software, managed a team supporting dental practice management software and worked on development and design of dental practice management software.
Ranee has a passion for giving back to others, specifically the homeless, animals and Haiti. For fun and relaxation she likes reading, biking, yoga and traveling.
1-800-328-1188 ext. 4170
For questions regarding benefits, eligibility or claims status, or to have a network password reset, press 1 to transfer to Customer Service. Then enter member ID & DOB or Office Tax ID.
For credentialing or re-credentialing of a dentist, press 3 to transfer to Credentialing.
To change or verify a provider’s Tax ID or W-9, press 2 to transfer to Provider Records.
All other inquiries hold for Network Representative:
If your Provider Relations Advocate is not available, an option is given to leave a message. Your Provider Relations Advocate will return your call within 1-2 business days.