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Video Tutorials
How do I reinstate a subscriber?

Step 1: On an inactive Subscriber Overview screen, scroll down and click "Reinsate".

Step 2: When the reinstate pop-up appears, choose effective date of coverage.

Step 3: Select which dependents should be reinstated (choose carefully, all dependents that have previously been covered under subscriber record will be listed).

Step 4: Click "Submit".

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Q:
How do I reinstate a subscriber?
A:

Step 1: On an inactive Subscriber Overview screen, scroll down and click "Reinsate".

Step 2: When the reinstate pop-up appears, choose effective date of coverage.

Step 3: Select which dependents should be reinstated (choose carefully, all dependents that have previously been covered under subscriber record will be listed).

Step 4: Click "Submit".