Website Security
Delta Dental takes your privacy seriously. Below is our Website privacy policy. (For more information about the privacy of your personal health information, please see our HIPAA Privacy Policy.)
What this Privacy Policy Covers
This Privacy Policy covers Delta Dental’s treatment of personally identifiable information collected when you are on the Delta Dental Website and when you use our Web services. In addition, this policy also covers our treatment of any personally identifiable information shared with Delta Dental’s business partners. This policy does not apply to the practices of companies that Delta Dental does not own or control, nor to people that Delta Dental does not employ or manage.
Information Collection and Use
Delta Dental collects personally identifiable information when you set up a user account and when you visit certain Delta Dental Web pages. When you register online, we ask for your name, subscriber ID and birth date. Once you register with us and log in to our services, you are not anonymous to us. By submitting your registration information you indicate that you have read, understand, and agree to the Privacy Policy. Delta Dental also automatically receives and records information on our server logs from your browser including, your IP address, cookie information, and the pages you have requested.
Information Sharing and Disclosure
Please read our HIPAA Privacy Policy for more information.
Cookies
Delta Dental’s Website uses cookies to collect and store personal choices that you request; this functionality allows you to see unique information that you’ve requested. While your browser may allow you to reject cookies, our Website requires that you accept all cookies in order for the Website features and security mechanisms to function fully. A cookie is an element of data that a Website can send to your browser that may then store it on your system. A cookie does not retrieve any data from your hard drive, carry computer viruses, or capture your e-mail address.
Two types of cookies are used: persistent cookies and temporary cookies. Our site uses temporary session cookies to assist us in securing your activities and to enhance the performance of our Website. The cookie stores a temporary session ID that allows the site to recognize that a page request has come from someone who has already logged on. Once you leave Delta Dental’s Website, the temporary cookie we place on your computer expires, and is deleted from your computer. Persistent cookies help a site remember you as a previous visitor and can enhance your use of a Website by saving your passwords and preferences (such as the Privacy Notice) while you are on the site. Persistent cookies are continually stored on your computer for future use (until your cookies are manually deleted).
Links to External Sites
At times, we may alert you to information and services offered by others by providing links to their sites on the Delta Dental Website. These links are only meant to supplement the information or products that we currently offer. Although we will only link to reputable sites, we cannot be responsible for privacy issues or concerns on linked sites. Please refer to that linked site’s privacy policy for specifics regarding how they use your information. We will not share any information about you with any of these sites.
Your Ability to Edit and Change Your Password
To change your Password, you must first sign into the Site. Once signed in, click on the Change Password link. The Password Change Request page displays. In the Current Password field, type in your current password. In the New Password field, type in your new password. In the Confirm Password field, retype your new password. Click on Update to accept the changes. The Password Change Information page displays with a message stating “Your new password has been accepted. Use this new password the next time you log into your account.”
Security
Your personal information is password-protected for your privacy and security. We use 256-bit Secure Sockets Layer (SSL) encryption – the highest industry standard for online security – to protect data transmissions. We work with industry-standard security vendors secure every page on our websites with a digital certificate; this is shown via the “lock symbol” in the URL bar of your browser software. To view this certificate, click on the “lock symbol” for more information.
Changes to this Privacy Policy
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.
Questions or Suggestions
Questions or concerns regarding the Website e-mailed to [email protected] Please direct all Customer Service inquiries (Claims, Benefits or Eligibility) to the appropriate numbers listed on the contact page.